ABOUT US

 

About graffitiwallarts.shop

Welcome to graffitiwallarts.shop.

graffitiwallarts.shop is an online retail store dedicated to offering wall art, decorative artwork, prints, posters, canvas art and related home-decoration products to customers seeking distinctive ways to personalise their homes, offices, studios and other interior spaces.

We believe that artwork can change the atmosphere of a room, express individual style and provide a simple way to create a more personal living environment.

Our aim is to make discovering and purchasing wall art online convenient, transparent and accessible by providing useful product information, clear pricing, secure checkout functionality, straightforward shipping arrangements and responsive customer support.

For questions relating to our products, orders, payments, shipping, delivery, cancellations, withdrawals, returns, refunds, privacy practices or use of our website, customers may contact us at:

Email: info@graffitiwallarts.shop

Our Online Store

graffitiwallarts.shop operates as an ecommerce store through which customers may browse available products, review photographs and product information, choose available sizes or other product options, add products to a shopping cart and complete purchases electronically.

Our product range may change periodically because of product availability, inventory levels, supplier availability, manufacturing changes, design updates, seasonal demand, customer preferences and other legitimate commercial considerations.

Products may therefore be added, updated, temporarily unavailable, restocked, replaced or discontinued.

The fact that a product appears on graffitiwallarts.shop does not constitute a guarantee that the product will remain permanently or continuously available.

Our Products

Our product catalogue may include:

  • Wall art;
  • Art prints;
  • Posters;
  • Canvas artwork;
  • Decorative prints;
  • Framed or unframed artwork;
  • Graphic artwork;
  • Contemporary artwork;
  • Vintage-inspired artwork;
  • Abstract artwork;
  • Decorative wall products; and
  • Other home and interior-decoration products displayed on our website.

The exact products available at any time are those displayed on graffitiwallarts.shop.

Customers should carefully review the applicable product page before completing a purchase.

Product Descriptions

We make reasonable efforts to provide useful and accurate information concerning our products.

Product pages may contain information concerning:

  • Design;
  • Dimensions;
  • Size;
  • Materials;
  • Finish;
  • Printing method;
  • Colour;
  • Framing options;
  • Product configuration;
  • Intended use; and
  • Other relevant characteristics.

Customers are responsible for selecting the correct product, size, configuration or available variation before submitting an order.

Nothing in this section limits any mandatory rights available to consumers under German or European consumer-protection legislation.

Product Images and Colours

Product images are intended to provide customers with a reasonable representation of the products being offered.

However, the appearance of colours may vary slightly depending on factors including:

  • Computer or smartphone screen settings;
  • Screen brightness;
  • Colour calibration;
  • Photography;
  • Lighting conditions;
  • Printing processes;
  • Materials;
  • Surface texture;
  • Manufacturing tolerances; and
  • Reasonable differences between production batches.

Staged photographs may also show artwork in an interior environment for illustrative purposes.

Customers should therefore use the dimensions stated on the relevant product page rather than relying solely on the apparent size of an item shown in a lifestyle photograph.

Reasonable differences of this nature do not automatically mean that a product is defective.

This does not affect a customer's statutory rights where a product is faulty, damaged, materially different from its description or otherwise does not conform to the applicable contract.

Measurements

Where dimensions are provided, customers should check that the selected artwork is suitable for their intended space before completing the order.

Reasonable manufacturing or production tolerances may apply unless specifically stated otherwise.

Product photographs may not be displayed to scale.

Pricing

We aim to display prices clearly before checkout.

Prices may change from time to time.

Any taxes, charges or other amounts that must legally be included or disclosed to a customer will be presented as required before the customer completes the purchase.

Standard shipping is free on all orders.

Customers will be given an opportunity to review the applicable order total before placing an order.

Ordering

Customers are responsible for checking their order before completing checkout.

Before placing an order, customers should verify:

  • The selected product;
  • The selected size;
  • The selected variation;
  • The quantity;
  • The delivery address;
  • Contact information; and
  • Payment information.

An order may be subject to availability, payment authorisation, fraud-prevention checks and acceptance in accordance with our Terms of Service.

Shipping

We currently provide free standard shipping on all orders.

Our estimated standard delivery period is:

15–20 calendar days

The estimated delivery period is calculated according to normal processing and transportation conditions.

Unexpected delays may occasionally occur because of carrier disruption, customs procedures where applicable, severe weather, public holidays, extraordinary demand, incorrect delivery information or other circumstances outside our reasonable control.

Further information is available in our Shipping Policy.

Returns and Consumer Rights

Consumers purchasing online in Germany may have statutory rights, including rights relating to withdrawal from eligible distance contracts and legal remedies where goods do not conform to the contract.

Our Return & Refund Policy explains how withdrawals, returns, damaged products, defective products and refunds are handled.

Nothing in our policies is intended to exclude, restrict or replace a mandatory consumer right that cannot legally be excluded or restricted.

Personalised Products

Certain artwork may occasionally be produced according to an individual customer's specifications or clearly personalised for that customer.

Where a product is genuinely made according to a customer's individual selection or clearly tailored to personal requirements, statutory withdrawal rights may be excluded where German law permits such an exclusion.

Any applicable restriction will be communicated where required.

This exclusion does not remove statutory remedies where personalised goods are defective, damaged, incorrect or otherwise fail to conform to the contract.

Customer Service

We believe customers should be able to obtain assistance when they experience an issue with an order.

Customers may contact:

info@graffitiwallarts.shop

When contacting us about an existing order, customers should provide sufficient information to identify the transaction, such as their order number and the email address associated with the order.

For damaged or incorrect products, photographs may be requested where reasonably necessary to evaluate the problem.

Responsible Ecommerce

We seek to operate graffitiwallarts.shop according to principles of:

  • Transparency;
  • Fair dealing;
  • Accurate product presentation;
  • Appropriate customer support;
  • Secure ecommerce processing;
  • Respect for consumer rights;
  • Responsible handling of personal information; and
  • Compliance with applicable legal obligations.

Our website policies are intended to explain our procedures clearly and should be read together with the information displayed on individual product pages and during checkout.

Contact

Questions concerning graffitiwallarts.shop may be sent to:

graffitiwallarts.shop
Email: info@graffitiwallarts.shop