AGB

Overview

These Terms of Service govern access to and use of graffitiwallarts.shop and purchases made through our online store.

Throughout these Terms, references to "we", "us" and "our" refer to graffitiwallarts.shop where appropriate.

By accessing our website or submitting an order, users agree to these Terms to the extent permitted by applicable law.

Nothing contained in these Terms excludes or restricts mandatory rights available to consumers under German or European law.

Online Store

graffitiwallarts.shop provides an ecommerce service enabling customers to browse products and purchase available goods electronically.

We may modify our product catalogue from time to time.

Products may be:

• Added;
• Removed;
• Updated;
• Restocked;
• Temporarily unavailable; or
• Discontinued.

Eligibility

Customers must have the legal capacity required to enter into the relevant transaction.

Customers are responsible for ensuring that information submitted during checkout is accurate.

Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colours, materials and specifications are accurate.

Minor differences may occur because of:

• Screen calibration;
• Photography;
• Lighting;
• Materials;
• Production tolerances; and
• Manufacturing variations.

Nothing in this provision limits consumer remedies where goods materially fail to conform to the contract.

Prices

Prices are displayed on the website before checkout.

Any taxes or charges that must legally be included or disclosed will be handled in accordance with applicable law.

Standard shipping is free on all orders.

Prices may change before an order is accepted.

Price changes ordinarily do not affect a contract already concluded.

If a clear and obvious pricing error occurs, we reserve the right to address the error according to applicable law.

Placing an Order

Customers may submit orders electronically through our checkout.

Before submitting an order, customers should review:

• Product selection;
• Product variation;
• Quantity;
• Price;
• Delivery information;
• Billing information; and
• Payment information.

Submitting an order constitutes an offer to purchase the selected products.

Order Acknowledgement and Contract Formation

An automated message confirming receipt of an order does not necessarily constitute acceptance of the order.

A contract is formed when the order is accepted in accordance with the information presented during the ordering process, including through an express acceptance notification or fulfilment of the order, subject to applicable law.

Refusal or Cancellation of Orders

We may refuse or cancel an order where reasonably justified, including where:

• Payment cannot be authorised;
• The product is unavailable;
• Fraud is reasonably suspected;
• The order contains an obvious pricing error;
• Delivery is impossible; or
• The transaction would violate applicable law.

Where payment has already been collected and the order is lawfully cancelled by us, the relevant amount will be refunded.

Payment

Available payment methods are displayed during checkout.

Payments may be processed by independent payment providers.

Customers are responsible for ensuring that they are authorised to use the selected payment method.

Delivery

Standard shipping is provided free of charge.

Estimated delivery time:

15–20 calendar days

Delivery information is explained in greater detail in our Shipping Policy.

Risk and Ownership

Risk in goods passes in accordance with applicable consumer law.

Nothing in these Terms transfers transport risk to a German consumer in circumstances where mandatory law places that risk on the seller.

Ownership may remain with the seller until full payment has been received where legally permissible.

Right of Withdrawal

Eligible consumers may have a statutory right to withdraw from a distance contract.

Details are provided in our Return and Refund Policy.

Nothing in these Terms reduces the statutory withdrawal rights available to an eligible consumer.

Personalised Products

Certain products that are individually produced according to a customer's specifications or clearly tailored to personal requirements may be excluded from the statutory withdrawal right where applicable law provides such an exception.

This does not remove statutory remedies concerning defects or lack of conformity.

Defective Goods

Goods supplied to consumers are subject to mandatory statutory conformity requirements.

If goods are defective, damaged, materially misdescribed or otherwise fail to conform to the contract, customers may have statutory remedies.

These Terms do not replace, limit or waive mandatory legal warranty or conformity rights.

Intellectual Property

Unless otherwise stated, content made available through graffitiwallarts.shop, including website layouts, original text, graphics and other protected material, may be protected by intellectual-property laws.

Users may access such content for personal and lawful use.

Users may not unlawfully:

• Copy protected website content;
• Republish protected content;
• Exploit protected content commercially;
• Circumvent technical restrictions; or
• Infringe intellectual-property rights.

Product artwork may contain intellectual property owned or lawfully licensed by its respective rights holders.

Acceptable Use

Users must not use our website to:

• Commit fraud;
• Introduce malicious software;
• Attempt unauthorised access;
• Interfere with website security;
• Harvest personal information unlawfully;
• Impersonate another person;
• Violate intellectual-property rights; or
• Engage in unlawful activity.

Website Availability

We seek to maintain reliable website access, but uninterrupted availability cannot be guaranteed.

Temporary interruption may occur because of:

• Maintenance;
• Technical failures;
• Hosting problems;
• Security incidents;
• Internet disruption; or
• Circumstances outside our reasonable control.

Third-Party Services

Our store may rely on third-party services including:

• Shopify;
• Payment providers;
• Shipping companies;
• Analytics providers;
• Hosting providers; and
• Other ecommerce service providers.

Use of certain third-party services may also be governed by their own terms.

Links to Third Parties

External links may be provided for convenience.

We are not responsible for the independent content, security or business practices of unrelated third-party websites except where responsibility cannot legally be excluded.

Liability

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted.

In particular, nothing is intended to unlawfully limit liability for:

• Intentional misconduct;
• Gross negligence where exclusion is prohibited;
• Injury to life, body or health;
• Mandatory product liability;
• Fraudulent conduct; or
• Mandatory statutory consumer rights.

Any limitation of liability contained in these Terms applies only to the extent permitted by applicable law.

Force Majeure and Events Outside Reasonable Control

Performance may be affected by events outside reasonable control, such as:

• Natural disasters;
• Severe weather;
• War;
• Civil disturbance;
• Government restrictions;
• Major transportation interruption;
• Carrier disruption;
• Telecommunications failures; or
• Other extraordinary circumstances.

Mandatory consumer remedies remain unaffected.

Privacy

Personal data is handled in accordance with our Privacy Policy and applicable data-protection requirements.

Changes to These Terms

We may update these Terms for future use where reasonably necessary because of changes in:

• Law;
• Technology;
• Products;
• Website functionality;
• Payment systems; or
• Business operations.

Changes do not retroactively alter existing consumer contracts unless permitted by applicable law.

Severability

If a provision of these Terms is invalid or unenforceable, the remaining provisions remain effective to the extent legally possible.

Governing Law

These Terms are subject to applicable law.

Where a consumer is habitually resident in Germany or another jurisdiction that provides mandatory consumer protections, nothing in these Terms deprives that consumer of protections that cannot lawfully be excluded by contractual choice of law.

Contact

Questions concerning these Terms may be sent to:

graffitiwallarts.shop
Email: info@graffitiwallarts.shop